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Case study four

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An employer’s liability claim

Care homeowner "A" had an employee who decided a resident needed to be lifted from their bed without the aid of a hoist. She had been specifically trained not to lift residents without the aid of a hoist and had been trained in the use of the hoist. 

The resident slipped from her (the carer’s) grasp and the carer suffered a lifting related injury. 

While our client was able to demonstrate all staff knew not to lift, they were unable to demonstrate the training undertaken and the carer’s solicitor was able to demonstrate the lack of evidence. The effect of this lack of documentation resulted in the claimant successfully winning a small amount of compensation. 

Lesson learned – document everything and, if in doubt, document it again.

 

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